CUSTOMER INFORMATION PRIVACY PRINCIPLES
Similar to most industries today, the financial services industry is rapidly being shaped by technology, which is constantly changing the way we do business. To be successful in this environment, we must continue to insure that our customers are confident that we will manage their financial affairs expertly and confidentially.
At The Institute for Wealth Advisors, our customers have access to a broad range of services. To deliver these services as effectively and conveniently as possible, it is essential that we use technology to manage and maintain certain customer information.
We want to assure all of our customers that whenever information is used, it is done with discretion. The safeguarding of customer information is an issue we take seriously at The Institute for Wealth Advisors. To affirm our continuing commitment to the proper use of customer information, we have set forth the following Privacy Principles. It is these Privacy Principles that guide us in serving the privacy needs of our customers.
The Institute for Wealth Advisors requires that you provide current and accurate financial and personal information on an ongoing basis. The Institute will protect the information you have provided in a manner that is safe, secure and professional. The Institute and its employees are committed to protecting your privacy and to safeguarding that information.
SAFEGUARDING CUSTOMER DOCUMENTS
We collect non-public customer data in checklists, forms, written notations, various electronic forms, and in documentation provided to us by our customers for evaluation, registration, account opening or maintenance, licensing or related consulting services. We also create internal lists of such data.
During regular business hours access to customer records is monitored so that only approved individuals may access the files. During hours in which the company is not in operation, The Institute has established appropriate security standards and procedures to guard access to customer information.
No individual who is not so authorized shall obtain or seek to obtain personal and financial customer information. No individual with authorization to access personal and financial customer information shall share that information in any manner without the specific consent of a firm principal. Failure to observe The Institute’s procedures regarding customer and consumer privacy will result in discipline and may lead to termination.
SHARING NONPUBLIC PERSONAL AND FINANCIAL INFORMATION
The Institute is committed to the protection and privacy of its customers’ and consumers’ personal and financial information. The Institute will not share such information with any affiliated or nonaffiliated third party except:
• When necessary to complete a transaction in a customer account, such as with a clearing firm or account custodians;
• When required to maintain or service a customer account;
• To resolve customer disputes or inquiries;
• With persons acting in a fiduciary or representative capacity on behalf of the customer, with proper authentication;
• With rating agencies, persons assessing compliance with industry standards, or to the attorneys, accountants and auditors of the firm;
• In connection with a sale or merger of The Institute’s business;
• To protect against or prevent actual or potential fraud, identity theft, unauthorized transactions, claims or other liability;
• To comply with federal, state or local laws, rules and other applicable legal requirements;
• In connection with a written agreement to provide investment management or advisory services when the information is released for the sole purpose of providing the products or services covered by the agreement;
• In any circumstances with the customer’s instruction or consent;
It is not a policy of The Institute to share nonpublic personal and financial information with affiliated or unaffiliated third parties except under the circumstances noted above. Since sharing under the circumstances noted above is necessary to service customer accounts or is mandated by law, there are no allowances made for clients to opt out.